Transfer Failed - What Should I Do?
Most Transfer Failed messages are a result of a communication problem that will self-correct by the next scheduled transfer. However, if you do not want to wait for the next transfer to run, you can manually run the transfer again by following the steps here: How to Run a Transfer Manually.
If you receive the same message, make sure there have been no changes with your process: updated server information, connection type has changed, file renamed, or a file can't be found.
If no changes have been made, and you would like our team to look into the issue further, please contact us at: firstname.lastname@example.org.